Alzheimer’s Society: Connecting Families

Alzheimer’s Society summary

In this video, Jo, our Learning and Development Manager, sits down with David, an advisor from the Alzheimer's Society, to discuss the role of the Alzheimer's Society and the support they provide.

The Alzheimer's Society is the leading dementia charity in the UK, offering care, research, and campaigning for change with the vision of a world where dementia no longer devastates lives.

Imagine you've just received a diagnosis of dementia, or you're caring for a loved one facing this condition. It can be a confusing and emotionally overwhelming experience. The Alzheimer's Society aims to step in at these moments—not as medical professionals, but as supportive guides who help individuals and their carers navigate the challenges they face.

They provide emotional support, help connect people to local resources like dementia cafes and support groups, and offer information on practical matters such as lasting power of attorney and making the home dementia-friendly.

David explains that his role as a community-based dementia advisor involves making home visits to support individuals and carers in a way that best suits their needs. He shares that whether someone needs emotional reassurance, information on social activities, or practical advice, he is there to listen and assist.

This personal, flexible support is key, as every person’s journey with dementia is different. David might meet someone at home, guide them through community resources, or simply provide a friendly follow-up call to see how they are coping.

The Alzheimer's Society also runs initiatives like 'Singing for the Brain,' which uses music therapy to enhance well-being and bring joy to those living with dementia. This approach to support is all about maintaining connection and promoting activity—both social and physical—to improve quality of life.

David emphasises the importance of staying active, both physically and socially, and reaching out for help whenever it is needed.

For those wanting to contact the Alzheimer's Society, David suggests starting with their dementia support line or visiting their website for fact sheets, resources, and information about local community advisors.

FAQ: Alzheimer’s Society and Dementia Support

What is the Alzheimer’s Society?

Imagine finding yourself or a loved one facing the challenges of dementia and not knowing where to turn for help. That’s where the Alzheimer’s Society steps in. As the UK’s leading dementia charity, they’re dedicated to ensuring that no one has to face dementia alone.

From funding cutting-edge research to providing personalised advice, their work is about creating a future where dementia no longer devastates lives. Whether you need guidance, practical tips, or simply a listening ear, they’re there to support you every step of the way.

How does the Alzheimer’s Society support people with dementia and their carers?

Picture this: You’re caring for a loved one with dementia, and you’re overwhelmed by the decisions you need to make. The Alzheimer’s Society provides a lifeline through services like:

Home visits from dementia advisors, who bring personalised guidance straight to your door.
Emotional support to help you feel less alone, offering a compassionate ear when you need it most.
Connections to local resources such as memory cafes and carer groups, giving you access to community support.
Practical advice on navigating benefits, arranging lasting power of attorney, or adapting your home to make it safer.
Helplines and online resources for 24/7 access to expert information.

These services not only ease the practical burdens but also bring a sense of relief, knowing someone truly understands your journey.

What should I do after receiving a dementia diagnosis?

Receiving a dementia diagnosis can feel overwhelming, but you’re not alone. Many people find the first step is to talk to a healthcare professional to understand what lies ahead.

Staying physically and socially active can also make a big difference; activities like gentle walks or attending community groups can help both the heart and the brain.

The Alzheimer’s Society is another essential resource. They can help you navigate what’s next, connect you with local support groups, and provide practical tools to prepare for the future.

You’ll find that reaching out isn’t just about getting answers—it’s about finding hope and reassurance that you can manage this new chapter.

What is a dementia advisor, and what happens during a home visit?

A dementia advisor is like a knowledgeable guide who walks alongside you through the ups and downs of dementia care. When they visit your home, they’ll spend time listening to your concerns, offering tailored advice, and connecting you with community resources.

For example, they might help you arrange for grab rails to be installed, ensuring your loved one’s safety, or share tips on how to create a dementia-friendly environment at home. More than just practical advice, they provide emotional support, making sure you feel heard and understood.

By the time they leave, you’ll have a clearer plan and the comfort of knowing someone is there to help you navigate this journey.

How does the Alzheimer’s Society work with memory cafes?

Memory cafes are warm, welcoming spaces where individuals with dementia and their carers can connect, share experiences, and take part in engaging activities. The Alzheimer’s Society plays a key role by:

Helping you find local cafes and support groups.
Providing details about what to expect and how to join.
Hosting activities like "Singing for the Brain," where music brings joy and connection.

For many families, memory cafes become a lifeline—a place where laughter, understanding, and friendship make the journey feel less isolating.

What are the benefits of attending memory cafes and support groups?

Imagine being in a room full of people who truly get what you’re going through. Memory cafes and support groups offer that sense of belonging. They’re a chance to share your story, pick up tips from others, and enjoy activities that bring smiles and stimulate the mind.

For carers, these groups often provide much-needed respite—a break to recharge while knowing your loved one is in good hands. Attending these sessions regularly can remind you that, even on tough days, you’re not facing this alone.

What is "Singing for the Brain," and how can it help?

"Singing for the Brain" is a wonderful programme that combines the power of music with the warmth of community. Picture a room filled with cheerful melodies and smiling faces as participants sing along to favourite songs.

This isn’t just about singing—it’s about the joy and connection it brings. Music has a unique way of unlocking memories, boosting mood, and improving communication. For many, these sessions are a highlight of the week, providing moments of shared happiness and relief from daily stresses.

How can I contact the Alzheimer’s Society for support?

Full Transcript

Jo: Hi, I'm Jo, Learning and Development Manager from Unique Senior Care, and this is David, Advisor with the Alzheimer’s Society. Thank you so much for agreeing to join us for the video.

David: You’re very welcome! Firstly, let me explain what the Alzheimer’s Society is and what we do.

The Alzheimer’s Society is the UK’s number one dementia charity. We’re a national care and research organisation, and our vision is a world where dementia no longer devastates lives.

That’s a big vision, but we need to aim big. We understand all aspects of dementia, support and advise people, fund groundbreaking research, and campaign for change.

My own role is as a Birmingham and Solihull-based community dementia advisor. Our team has about 25 people covering this area, though similar roles exist across the UK.

Jo: What does your role as a community dementia advisor involve?

David: My role is primarily community-based, and I do home visits for people living with dementia and their carers. I also deliver outreach work, such as dementia awareness sessions called "Dementia Friends."

We run initiatives like "Singing for the Brain" and connect people with other services. It’s a varied role, but at its heart, it’s about supporting individuals and families on their dementia journey.

Jo: We’ve been so grateful for the support Alzheimer’s Society has provided over the years. It’s been an important partnership for us, and we’re excited about building on that—especially with your involvement in the Memory Café.

David: Thank you! It’s been lovely to collaborate with you, and I’m looking forward to continuing this work with the Memory Café and other initiatives.

Jo: Part of your role involves visiting people in their homes. Can you explain what happens during a visit?

David: Of course! We start with an initial phone call, as referrals are usually made with the person’s consent. We’ll chat to understand their situation and arrange a convenient time for a home visit.

During the visit, we provide emotional support—not as counsellors, but as compassionate listeners. We also connect people to local groups like dementia cafés or carer groups and offer practical information, such as advice about benefits or lasting power of attorney.

We might suggest ways to make a home more dementia-friendly or help address concerns about behaviour changes or daily challenges. Our goal is to tailor support to each person’s unique needs.

Jo: What advice would you give to someone who has just received a dementia diagnosis?

David: First, seek as much medical support as you can. While we’re not a medical service, it’s important to have healthcare professionals involved.

Stay active—both physically and socially. What’s good for the heart is good for the brain, so maintaining a balanced diet and staying socially engaged are key.

We also encourage contacting a dementia advisor, like myself, for guidance. Every journey is different, and we’re here to support individuals, carers, and families at every stage.

We suggest exploring community resources like dementia cafés, day centres, or places of worship. These can offer vital social connections and emotional support.

Jo: How does the Alzheimer’s Society collaborate with organisations like Memory Cafés?

David: We maintain a database of memory cafés and signpost people to ones that suit their needs. For example, the Unique Senior Care Memory Café in Dorridge is on our list, and we often refer people there.

We also recommend groups for carers, such as Carers Trust, and support individuals with referrals when necessary. It’s important to encourage people to try groups more than once—it often takes time to settle in and see the benefits.

Additionally, we run "Singing for the Brain" sessions. These aren’t formal choirs but guided singalongs that provide therapeutic and social benefits.

Jo: If someone wants to contact the Alzheimer’s Society, how can they do that?

David: Whether you’re living with dementia, worried about your memory, or supporting a loved one, please reach out to us.

Our dementia support line is 03150 3456, and you can find more information on our website. The site also offers fact sheets, help sheets, and access to online support.

We’re here to help, and we’ll be with you throughout your journey.

Jo: Thank you, David. We’ll include a link to the website and other useful resources in the description below this video.

Rob Mobberley

With a background spanning over two decades in the field of marketing, I have had the privilege of working across diverse industries, ranging from insurance to sports, technology, and health & well-being.

While my previous experience did not directly involve care services, I have acquired a deep understanding of the sector’s needs and challenges through my wife. For the past eight years, she has been dedicated to providing the highest level of support to her clients as a compassionate caregiver.

Witnessing the profound impact that committed caregivers have on their clients’ lives when the opportunity arose to join the esteemed team at Unique Senior Care, it was an easy decision for me to make.

During my free time, you may find me leisurely strolling across fields with a metal detector in hand, eagerly exploring the possibility of unearthing hidden treasures. Alternatively, I love nothing better than making the most of our National Trust membership and cherishing precious moments spent with my family.

I am genuinely thrilled to be a part of the Unique Senior Care team, where I can bring my expertise to the table and share a sincere passion for enhancing the lives of those we serve.

This article was last reviewed and updated on 29th October 2025

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Alzheimer’s Society | Connecting Families with the Right Dementia Support